Privacy Policy Updated January 2026 · PDPA Compliant 256-bit SSL Encryption All Data Fully Protected No Data Sales Your Data Is Never Sold to Third Parties User Rights Access, Amend, or Delete Your Data at Any Time 24/7 Privacy Support In Bahasa Melayu · support@limau555.net Privacy Policy Updated January 2026 · PDPA Compliant 256-bit SSL Encryption All Data Fully Protected No Data Sales Your Data Is Never Sold to Third Parties User Rights Access, Amend, or Delete Your Data at Any Time 24/7 Privacy Support In Bahasa Melayu · support@limau555.net
Last updated: January 2026 MALAYSIA PDPA COMPLIANT

Limau555 Privacy Policy – Data Protection & Player Privacy in Malaysia

At limau555, your privacy is not merely a legal obligation — it is a core value we uphold every day. This Privacy Policy clearly sets out what data we collect, how it is used, who it may be disclosed to, and what rights you have as one of our Malaysian players.

Privacy Policy Contents
Data We Collect
Purpose of Data Use
Disclosure to Third Parties
Security & Data Storage
Cookie Policy
Your Rights
Children's Data
Contact Privacy Officer

Compliant with Malaysia's Personal Data Protection Act 2010 (PDPA).

Limau555 Core Privacy Commitment

Six principles that form the foundation of how we manage your personal data

Top-Level Encryption

All your personal and financial data is protected with 256-bit SSL encryption — the same security standard used by Malaysia's leading banking institutions. Data is never transmitted in unencrypted form through any channel.

No Sale of Data to Third Parties

Limau555 has never sold, rented, or traded your personal data to any third party for marketing or commercial purposes, and we never will. Your data is used solely for account operations and improving our services to you.

Full Control in Your Hands

You have the right to access, correct and request deletion of your personal data at any time. Requests can be submitted through our 24/7 support and will be processed within 14 working days at no charge.

Malaysia PDPA Compliance

Limau555 operates in full compliance with Malaysia's Personal Data Protection Act 2010 (PDPA). All our data management practices have been reviewed and approved to ensure complete adherence to national data protection legislation.

Secure & Encrypted Servers

Your data is stored on protected servers in certified data centres equipped with multi-layered access controls, round-the-clock security monitoring, and regular backups. No data is stored on third-party devices outside the control of limau555.

Immediate Breach Notification

In the event of any data security breach that may affect your information, limau555 is committed to notifying you via your registered email within 72 hours of detection — well ahead of what the law requires.

limau555 Privacy Commitment: We are committed to protecting the privacy of every limau555 member in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA). This policy clearly explains how we handle your personal information — no confusing legal language, no hidden conditions.

1. Personal Data We Collect

Limau555 only collects personal data that is genuinely necessary to provide our betting platform services to you. We do not collect excessive or irrelevant data. Below are the categories of data we collect and how they are gathered.

Data You Provide Directly
  • Registration Information: Full name, phone number, email address, date of birth and password.
  • Identity Verification Information: A copy of your Identity Card (MyKad) or passport — requested only when required for account verification or prior to large withdrawals.
  • Financial Information: Bank account numbers and e-wallet details (Touch 'n Go, DuitNow, GrabPay, ShopeePay, Boost) — collected solely for deposit and withdrawal purposes.
  • Support Information: Information you share when interacting with our customer support team via live chat or email.
Automatically Collected Data
  • Platform Usage Data: Games played, bet amounts, transaction history, session duration and activity patterns — for security and responsible gaming purposes.
  • Technical Data: IP address, device type, operating system, web browser, screen resolution, and access timestamps — used for fraud detection and platform optimisation.
  • Cookie Data: Session information, platform preferences, and analytics data collected via cookies — see Section 6 for further details.
Data Category Example Required?
Identity Name, IC number, date of birth Yes
Contact Phone, email Yes
Financial Bank account, e-wallet For withdrawals
Usage Game history, betting records Automatic
Technical IP, device, browser Automatic

2. How We Use Your Personal Data

Limau555 uses the personal data we collect solely for the purposes stated below. We will not use your data for any other purpose without obtaining your consent first.

  • Account Management: Creating, verifying, and maintaining your limau555 account. Processing deposits and withdrawals in MYR via your preferred local Malaysian payment methods.
  • Service Delivery: Giving you access to all games — live baccarat, slots, Malaysia Super League and EPL Sports Betting, e-sports, badminton, and every other game on the limau555 platform.
  • Platform Security: Detecting and preventing fraud, money laundering, multiple account registrations, and any activity that violates our terms of service.
  • Responsible Gaming: We monitor gameplay patterns to identify signs of concerning behaviour and offer appropriate support to members who may need it.
  • Customer Support: Resolving enquiries, complaints, and technical issues you report to our support team.
  • Service Communications: Sending important account-related notifications — transaction confirmations, security alerts and relevant service updates.
  • Legal Compliance: Fulfilling legal obligations under the PDPA 2010 and reporting requirements set by Malaysian authorities.
  • Platform Enhancements: Analysing usage data in aggregate (not at an individual level) to understand how players use the platform and help us make meaningful improvements.

3. Legal Basis for Data Processing

Under Malaysia's PDPA 2010, processing personal data requires a lawful basis. limau555 processes your data on the following bases:

  • Consent: By registering at limau555 and accepting this Privacy Policy, you consent to the processing of your data as described herein. You may withdraw this consent at any time, though doing so may affect your ability to use our platform.
  • Contract Fulfilment: Processing necessary to carry out the service contract between you and limau555 — including processing financial transactions and maintaining your account.
  • Legitimate Interest: Processing for security, fraud prevention, and service improvement purposes that do not materially affect your privacy rights.
  • Legal Obligation: Processing required to comply with applicable Malaysian law, including anti-money laundering (AML) obligations.

4. Disclosure of Data to Third Parties

Limau555 does not sell or disclose your personal data to third parties for marketing purposes. However, there are limited circumstances where data must be shared with specific parties to keep our platform running properly.

  • Payment Processors: Payment service providers processing your DuitNow, FPX, Touch 'n Go, GrabPay, ShopeePay and Boost transactions receive only the minimum information required to complete the transaction.
  • Game Providers: Game providers that supply gaming software to our platform may receive technical session data necessary for gameplay to function. They do not receive your financial data or full personal information.
  • Authorities: When required by Malaysian law or a valid court order, we may be obligated to disclose certain information to law enforcement agencies or the relevant authorities.
  • Technical Services: Technical infrastructure service providers (server hosting, cybersecurity) operating under strict confidentiality agreements, with access limited strictly to the data required for their services.

All third parties with access to limau555 member data are bound by strict confidentiality agreements and are required to uphold data protection standards at least equivalent to our own.

5. Security & Data Retention

Limau555 implements comprehensive technical and organisational security measures to protect your personal data against unauthorised access, loss, alteration, or accidental disclosure.

Security Measures
  • 256-bit SSL/TLS encryption for all data transmitted between your device and limau555 servers.
  • Encryption of data-at-rest for all sensitive information stored in our databases.
  • Role-based access control — only staff who genuinely require access to specific data to carry out their duties are permitted to do so.
  • Continuous 24/7 security monitoring by our cybersecurity team to detect intrusion attempts and unauthorised access.
  • Regular independent security audits to ensure our protection systems remain effective.
  • Two-factor authentication (2FA) is recommended for all member accounts.
Data Retention Period

Limau555 retains your personal data only for as long as necessary for the stated purposes or as required under Malaysian law.

  • Active Account Data: Retained for the duration your limau555 account remains active.
  • Transaction History: Retained for 7 years in accordance with financial compliance and anti-money laundering legal requirements.
  • Support Data: Customer support interaction logs are retained for 2 years for quality control and complaint resolution purposes.
  • After Account Closure: Personal information that is not required for legal compliance will be deleted or anonymised within 90 days of account closure.

6. Cookie Policy

Like most online platforms, limau555 uses cookies — small text files stored on your device — to enhance your user experience and enable essential platform functions.

Functional and security cookies are mandatory for limau555 to operate correctly — without them, you will not be able to log in or play. Analytics and preference cookies are optional and can be disabled via your web browser settings, though this may affect some platform preference features.

limau555 does not use third-party cookies for advertising or cross-site tracking. The cookies we use are solely for the operation of our platform.

7. Your Rights Under PDPA 2010

As a data subject under Malaysia's Personal Data Protection Act 2010 (PDPA), you have the following rights regarding the personal data we hold about you. All rights can be exercised by contacting our support team or Privacy Officer.

Right of Access

Request a copy of all personal data we hold about you in a readable format.

Right to Rectification

Request the correction of any inaccurate or outdated data we hold about you.

Right to Erasure

Request the deletion of your personal data when it is no longer needed, subject to legal obligations.

Right to Object

Object to the processing of your data for direct marketing purposes or in certain other circumstances.

Right to Data Portability

Request a copy of your data in a structured format that can be transferred to another service provider.

Right to Withdraw Consent

Withdraw your consent to data processing at any time, with effect going forward.

How to Exercise Your Rights
1
Contact Support Team

Submit your request via the in-platform live chat 24/7 or email support@limau555.net, stating the type of right you wish to exercise.

2
Identity Verification

To protect your privacy, we need to verify your identity before processing any request. This typically involves verification through your registered account.

3
Processed Within 14 Days

We will process your request within 14 working days. If additional time is required, we will notify you and provide the reason for the delay.

8. Child Data Protection

Limau555 is an adult gambling platform and does not provide services to individuals under the age of 18. We do not knowingly collect personal data from children or minors.

Our registration process requires age verification, and we enforce strict identity verification procedures to ensure compliance with minimum age requirements. Should we discover that we have collected data from an individual under the age of 18, we will delete that data immediately and close the account in question.

If you know or suspect that someone under the age of 18 has registered at limau555, please contact us immediately at support@limau555.net so we can take prompt action.

9. Marketing Communications

Limau555 may send you marketing communications about promotions, new bonuses, latest games or platform updates. All marketing communications are sent based on your consent given at registration or when you opt in to receive such communications.

You have the right to opt out of marketing communications at any time, with no conditions or fees. This can be done through any of the following methods:

  • Click the "unsubscribe" link in any marketing email we send you.
  • Update your communication preferences in the Account section of the limau555 platform.
  • Contact our support team via live chat or email and request to be removed from the marketing communications list.

Please note that opting out of marketing does not affect essential service communications such as transaction confirmations, account security alerts, and system notifications required for the operation of your account.

10. Privacy Policy Amendments

Limau555 reserves the right to amend this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or the services we offer. Any material changes will be communicated to you via your registered email or an in-platform notification at least 14 days prior those amendments take effect.

The date this Privacy Policy was last updated is January 2026. We encourage you to review this page periodically. Continued use of the limau555 platform after the effective date of any amendment constitutes your acceptance of the revised Privacy Policy.

Have a question about our Privacy Policy or want to reach the limau555 Privacy Officer? Email us at support@limau555.net or use our in-platform live chat 24/7. We respond in Bahasa Melayu with an average wait time of 3 minutes.

limau555 Privacy Promise Summary

Your privacy is our priority. limau555 is committed to collecting only the data we need, using it solely for stated purposes, protecting it with best-in-class security measures, and respecting your rights as the owner of that data. We do not sell your data — and we never will.

If you feel at any point that limau555 has not upheld the privacy commitments set out in this policy, please contact us directly. We take every privacy complaint seriously and will respond promptly and transparently.

Play with Peace of Mind at limau555 – Your Data Is Safe!

Limau555 takes your privacy seriously. Register for free today, deposit from as little as RM10 via Touch 'n Go or DuitNow, and enjoy a safe, fair, and personalised betting experience.

A Trusted Platform with the Highest Privacy Standards

Limau555 operates in full compliance with Malaysian data protection law

256-bit SSL
PDPA Compliant
No Data Sales
User Rights
24/7 Support
MYR Payments
Touch 'n Go eWallet
DuitNow
FPX (Maybank2u, CIMB)
GrabPay & ShopeePay
Boost eWallet

Limau555 Related Policies & Guidelines

Important documents that complement this Privacy Policy

Terms & Conditions

Platform terms of use, deposits, withdrawals, bonuses, and game rules.

Read Terms
Responsible Gaming

Deposit limit tools, self-exclusion options, and responsible play guides — all fully in your control.

Read the Guide
FAQ

Answers to the most frequently asked questions about privacy, account management, and data security.

View FAQ
About Us

Learn more about limau555 — who we are and our commitment to Malaysian players.

About Us

Your Data Is Safe. Play with Confidence at limau555.

Your privacy is protected by 256-bit SSL encryption and a PDPA 2010-compliant policy. Register for free today, deposit from as little as RM10 via Touch 'n Go or DuitNow, and enjoy over 500 games with complete peace of mind.

Bahasa Melayu